Stone Creek Building & Development

Sales Assistant

Location: Remote - Colombia

Schedule: Full-time, working Pacific Time business hours

Help Families Take the First Step Toward Home

Stone Creek Building & Development is a third-generation, family-owned Oregon builder specializing in custom homes, remodeling, and thoughtfully designed spaces for multigenerational living. Together with its sister company, Shelter Solutions, the team also helps homeowners create ADUs and backyard studios that support family, flexibility, and long-term value. The company is known for honest communication, attentive service, and building lasting relationships, not simply completing projects. 

Stone Creek is seeking a warm, organized, and proactive Sales Assistant to support prospective clients across both Stone Creek Building and Shelter Solutions. You will often be the first person a new lead speaks with, making your communication and follow-through essential to creating an outstanding client experience.

This role combines customer service, lead qualification, appointment scheduling, CRM management, and administrative support. You will keep prospective clients engaged and organized until they are ready to meet with the company's leadership and sales team. Site visits, consultations, and design meetings will be conducted by ownership; your responsibility is to ensure each lead is properly qualified, prepared, and ready for the next step.

Key Responsibilities

• Respond promptly to new inquiries by phone, text, email, and Buildertrend.
• Speak with prospective clients, gather project information, and qualify leads using the company's established process.
• Schedule consultations, site visits, and design meetings on leadership calendars.
• Maintain accurate lead information, notes, follow-up dates, and project details in Buildertrend.
• Follow up consistently with short- and long-term prospects so no opportunity falls through the cracks.
• Keep leads warm and engaged throughout what may be an extended decision-making process.
• Coordinate appointments, send reminders, and notify leadership when a lead is ready to advance.
• Conduct preliminary research into properties and potential project feasibility.
• Send Project Analysis agreements and organize signed documentation.
• Track lead volume, referral sources, and pipeline activity.
• Support ADU educational class registration and attendee follow-up.
• Maintain shared documents and coordinate information with the company's marketing partner.
• Assist with general administrative tasks and the organization of project documents in Dropbox and Buildertrend.
• Use AI productivity tools to assist with research and internal workflows. 
• Occasionally assist with marketing and social media engagement.

Qualifications

• Professional spoken and written English required. 
• Previous experience in customer service, sales support, appointment setting, or administration.
• Warm, confident, and professional communication skills.
• Strong organizational skills and close attention to detail.
• Ability to take initiative, solve problems, and work independently.
• Dependable, responsive, and committed to following through.
• Comfortable learning and using CRM systems, cloud-based software, and AI tools.
• Able to manage changing priorities in a growing business.
• Available during Pacific Time business hours.
• Experience supporting a U.S.-based company is preferred.
• Previous virtual assistant experience is preferred.
• Experience with Buildertrend or another CRM is a plus.
• Construction, remodeling, or home-building experience is helpful but not required.

Pay and Benefits

• Full-time availability (approximately 40 hours per week). Independent Contractor (1099). This is a long-term contract opportunity. 
• Pay: $9.00-$12.00 USD per hour (approximately 40 hours per week), depending on experience and qualifications. 
• Eligibility for future performance bonuses based on individual performance and company needs. 
• Company-provided iPhone or comparable work communication tool may be provided after successful completion of the first 90 days.
• Training in the company's processes, services, and software.
• Opportunity to expand into marketing, social media, paid advertising support, and broader client-care responsibilities.
• Meaningful opportunity to grow into a trusted, long-term member of the company.

Why Stone Creek?

At Stone Creek, you will join a family-owned company that builds relationships as intentionally as it builds homes. The team is guided by four core values: Growing Leaders, Relationships First, Always Do What Is Right, and Embrace Adversity. Your ideas, initiative, and professional growth will be encouraged as you become a trusted part of the sales and client-care process. This is an opportunity to build a lasting career with a company that genuinely cares about its clients, its employees, and the communities it serves.

Stone Creek Building & Development is an equal opportunity company. We welcome qualified applicants of all backgrounds and make employment decisions based on qualifications, merit, and business needs.